Key Account Manager (KAM) SIIAMI Operation Standards

KAM Siiami operates on the basis of the legislation of the Republic of Poland and in accordance with work standards.

Service standards are designed to coordinate the relationship between KAM and the client to achieve the most effective cooperation.

KAM's Responsibilities:	Client's responsibility:
Answers to clients' questions related to accounting.	Independent business management and decision making.
Compliance with deadlines for responding to the client in writing no later than 24 hours, taking into account working hours.	Interacting with KAM during working hours.
Initiating dialogue when necessary	Compliance with deadlines for the submission of all documents for tax calculation.
Client onboarding: 1. Sending a welcome letter (algorithm for working with SIIAMI); 2. Providing guides (list below); 3. Receiving a power of attorney; 4. Clarifying the code and type of activity; 5. Finding out whether it is necessary to register for VAT (VAT-R/ VAT-UE).	Client onboarding: 1. Studying the welcome letter, agreement, standards and guides; 2. Providing a power of attorney to file tax returns; 3. Independent use of guides; 4. Following the manager's instructions when registering for VAT (VAT-R/ VAT-UE).
Recommendations for communication with ZUS and Urząd Skarbowy.	Independent communication with ZUS and Urząd Skarbowy, including exchange of correspondence;
Analysis of the client's primary documents when changing the accounting department.	Provision of complete primary documentation when changing accounting departments.

KAM is not responsible for:	The Client has the right to:
The Client us the right then:	Independently study the peculiarities of taxation in Poland.
Does not suspend or liquidate the client's sole proprietorship/legal entity within the service package; Does not provide consultation on the client's personal accounts (the client's personal account in banking applications, personal account on government websites); Does not create an invoice for the client within the service package.	Use additional services according to the price list.

Help / FAQ

Poland has a program called Poland.Business Harbour, which allows an IT specialist and his family to very easily obtain a visa.
Today, this is the ONLY type of emigration that allows (in addition to all the other benefits of the program) to open an individual entrepreneurship in the EU.
In addition, with a Poland.Business Harbour visa, you can quickly and easily obtain a residence permit in Poland for 3 years.

Poland has a program called Poland.Business Harbour, which allows an IT specialist and his family to very easily obtain a visa.
Today, this is the ONLY type of emigration that allows (in addition to all the other benefits of the program) to open an individual entrepreneurship in the EU.
In addition, with a Poland.Business Harbour visa, you can quickly and easily obtain a residence permit in Poland for 3 years.

Poland has a program called Poland.Business Harbour, which allows an IT specialist and his family to very easily obtain a visa.
Today, this is the ONLY type of emigration that allows (in addition to all the other benefits of the program) to open an individual entrepreneurship in the EU.
In addition, with a Poland.Business Harbour visa, you can quickly and easily obtain a residence permit in Poland for 3 years.

Service package

PLN 100/month

+23% VAT

Virtual office